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Lost and Damage Protection Plan 

Kangaroo Movers provides Basic Value Protection, this is the minimum liability, according to the state low. The mover’s liability for the entire shipment is 60 cents per pound for the total shipment. Coverage: The mover will pay at 60 cents per pound for each lost or damaged article. Example: if a two-pound vase were broken, you would be paid $1.20. Cost: You do not pay extra for this coverage.

Loss and Damage Exceptions

If the mover decides to reimburse you for, or replace, a lost or damaged item, the carrier may claim the item as it’s property. You may include the following items in a shipment however, the movers is not responsible for the condition or safe delivery of:

  • Coins, currency, deeds, notes, postage stamps, letters, drafts or valuable papers of any kind.

  • Jewelry, precious stones, or precious metals.

  • Items of extraordinary value.

  • Items requiring temperature control

  • Household pets.

  • Live plants.

  • Perishable items.

  • Furniture or other items made of pressboard, particle board or similar pressed materials.

Thank you for your request!